TERMS & POLICIES
OUR PROMISE TO YOU
We stand behind the products we sell. If for any reason you choose the wrong item, we’ll exchange it. If a product needs to be repaired or replaced under warranty, just contact us.
We understand how disappointing it can be when purchases don’t work out, and we do everything we can to make the returns process fast and simple. Items may be returned for refund or replacement, provided that you contact us within 15 days of shipment and items are in sellable condition.
SHIPPING AND RESTOCKING FEES
Returns are subject to a 10 percent restocking fee, except when merchandise is exchanged. If you would like in-house credit for your return, the restocking fee is waived. Shipping charges are non-refundable.
We don’t accept a return or refund for the following:
-Items that have been altered or mishandled
-Items with custom work or painting at time of sale
-Items that have been installed or show signs of installation
HOW TO RETURN AN ITEM
Contact us Indicate whether you’d like to receive in-house credit or a refund in the original form of payment.
Pack the item in its original shipping box, if possible, or a sturdy, plain cardboard box. Seal the box completely; making sure the item is secure for shipment.
Allow 7 days for your package to arrive at our warehouse. Within 48 hours, your return will be processed back into our inventory. Your financial institution will credit your card 2-10 business days later. (In-store credits are processed same-day.)
Our cabinets are covered by a Limited 2 Years Warranty. This warranty covers replacement of defective parts only, not of complete product, unless deemed necessary by a customer representative. Labor on replacement is extra.